Effort-Reward Imbalance Model

Summary

The Effort-Reward Imbalance Model is designed to measure occupational and job stress. In this model, stress is conceptualized as high work-related effort coupled with low control over job-related rewards. The model also considers the personality trait of excessive willingness to overexert oneself, which exacerbates the negative health consequences of occupational stress. The SOEP uses a shortened version of the ERI questionnaire comprising a total of 16 four- or five- level items. The ERI questionnaire has been used in the SOEP at regular five-year intervals since 2006.

Theoretical Background

The ERI model is a newly developed instrument used to measure job stress and its negative health consequences (Siegrist, 1996). Job stress is conceptualized as the relation between demands and efforts on the one hand and rewards on the other. This conceptualization is based on the assumption that job relations are subject to the general social norm of reciprocity. The general reciprocity norm states that social interaction (here the performance of job tasks) always takes place in expectation of appropriate compensation. If this expectation is not fulfilled over the long term—that is, if the reciprocity norm is violated—in many cases the interaction will be terminated. The termination of employment relationships is often not possible on short notice or without far-reaching consequences, which means that employment relationships often have to be maintained while violating the norm of reciprocity. The resulting imbalance between high perceived demands and low perceived rewards is referred to as a “gratification crisis.” Gratification crises lead to lower job satisfaction and high stress levels, and thus constitute a risk factor for numerous psycho-social and stress-related illnesses (Siegrist, 1996). Alongside these external factors in work stress, the ERI model also contains an intrinsic dimension, “overcommitment,” or the excessive willingness to overexert oneself. This is based on the hypothesis that people with an excessive willingness to overexert themselves suffer more severely from gratification crises than individuals with a lower willingness to overexert themselves.

Scale Development

In the previous version, the instrument only contained 23 items. With the goal of achieving a more broadly applicable instrument, it was shortened to 16 items and used for the first time in this form in the 2006 SOEP questionnaire. Overcomitment was not shortened in the SOEP version, since the scale is already the product of various validation studies.

References

Department of Medical Sociology, Duesseldorf University (2008). Effort-reward imbalance at work: Theory, measurement and evidence. Düsseldorf.

Siegrist, J. (1996). Adverse health effects of high-effort/low-reward conditions. Journal of Occupational Health Psychology, 1, 27.

Items

Please indicate to what degree you agree with the following statements (Bitte geben Sie an, in welchem Maße Sie den folgenden Aussagen zustimmen):

Effort

  1. I have constant time pressure due to a heavy workload. (Aufgrund des hohen Arbeitsaufkommens besteht häufig großer Zeitdruck.)

  2. I have many interruptions and disturbances while performing my job. (Bei meiner Arbeit werde ich häufig unterbrochen und gestört.)

  3. Over the past few years, my job has become more and more demanding. (Im Laufe der letzten beiden Jahre ist meine Arbeit immer mehr geworden.)

Scale: 1 (Yes / Ja) to 2 (No /Nein); 1 (Not at all / Gar nicht) to 4 (Very heavily / Sehr stark) is recoded to 1 to 5

Reward

  1. I receive the respect I deserve from my superior. (Ich erhalte von meinen Vorgesetzten die Anerkennung, die ich verdiene.) (R)

  2. My job promotion prospects are poor. (Die Aufstiegschancen in meinem Betrieb sind schlecht.) (R)

  3. I have experienced or I expect to experience an undesirable change in my work situation. (Ich erfahre – oder erwarte – eine Verschlechterung meiner Arbeitssituation.) (R)

  4. My job security is poor. (Mein eigener Arbeitsplatz ist gefährdet.) (R)

  5. Considering all my efforts and achievements, I receive the respect and prestige I deserve at work. (Wenn ich an all die erbrachten Leistungen und Anstrengungen denke, halte ich die erfahrene Anerkennung für angemessen.) (R)

  6. Considering all my efforts and achievements, my job promotion prospects are adequate. (Wenn ich an all die erbrachten Leistungen und Anstrengungen denke, halte ich meine persönlichen Chancen des beruflichen Fortkommens für angemessen.) (R)

  7. Considering all my efforts and achievements, my salary / income is adequate. (Wenn ich an all die erbrachten Leistungen denke, halte ich mein Gehalt / meinen Lohn für angemessen.)(R)

Scale: 1 (Yes / Ja) to 2 (No /Nein); 1 (Not at all / Gar nicht) to 4 (Very heavily / Sehr stark) is recoded to 1 to 5

Overcommitment

  1. At work, I easily get into time pressure. (Beim Arbeiten komme ich leicht in Zeitdruck.)

  2. I often am already thinking about work-related problems when I wake up. (Es passiert mir oft, dass ich schon beim Aufwachen an Arbeitsprobleme denke.)

  3. When I get home, it is easy to switch off from thinking about work. (Wenn ich nach Hause komme, fällt mir das Abschalten von der Arbeit sehr leicht.) (R)

  4. Those closest to me say I sacrifice too much for my career. (Diejenigen, die mir am nächsten stehen sagen, dass ich mich für meinen Beruf zu sehr aufopfere.)

  5. Work seldom lets go of me; it stays in my head all evening. (Die Arbeit lässt mich selten los, das geht mir abends im Kopf rum.)

  6. If I put off something that needs to be done that day, I can’t sleep at night. (Wenn ich etwas verschiebe, was ich eigentlich heute tun müsste, kann ich nachts nicht schlafen.)

Scale: 1 (Yes / Ja) to 2 (No /Nein); 1 (Not at all / Gar nicht) to 4 (Very heavily / Sehr stark) is recoded to 1 to 5

Coding

Please note that effort and reward are measured by two questions in the SOEP that have to be recoded to a five-point Likert scale. The first of these questions asks whether the content of the items applies to the respondent. Depending on the answer to this first question, the level of emotional burden is then evaluated in a second four-step question. An affirmative answer to the reward item “I get the recognition I deserve from my superiors” is encoded with the highest value (5), while a negative answer is encoded depending on the burden: No reward but no burden is encoded with the value 4. No reward and a high burden is encoded with 1 on the five-point Likert scale. The same procedure applies for effort items. When recoding, attention to the five-point scale is required because of the inverse direction of some reward items. A negative answer to an inverse reward item—for example, “The opportunities for advancement in my company are bad”—is coded with the highest value (5) for reward. An affirmative answer to this inverse reward item must be encoded with 1, 2, 3, or 4 depending on how burdened the person feels. For example: An affirmative answer to “advancement in company is bad” and a high rating for burden equals 1 for reward on the five-point Likert scale. The Effort-Reward Ratio (ERR) is calcultated by the formula ERR= e/(r*c), where “e” stands for total effort, “r” stands for total reward, and “c” is a correction factor for the ratio of the number of items used. In this case, “c” equals 3/7 because effort is measured with 3 items and reward is measured with 7 items. Thus, the total effort score ranges from 3 to 15, as three effort items with a five-point Likert scale are used in SOEP. High values correspond to high perceived effort, low values to low effort. The total score for reward is constructed analogously and ranges between 7 and 35 for seven reward items. Low values mean low reward. A ERR value close to 0 means low perceived effort at high perceived reward. A ERR value greater than 1 indicates the opposite. In this case, there is an effort-reward imbalance.

Items and Scale Statistics

year

variable

count

mean

sd

itemrestcorr

alpha

2006

eri1

12315

2.43

1.31

0.61

0.74

2006

eri2

12313

2.19

1.29

0.51

0.74

2006

eri3

12232

2.39

1.31

0.57

0.74

2011

eri1

11594

2.36

1.30

0.61

0.74

2011

eri2

11581

2.23

1.28

0.53

0.74

2011

eri3

11444

2.35

1.31

0.57

0.74

2012

eri1

5130

2.34

1.31

0.57

0.71

2012

eri2

5131

2.07

1.26

0.48

0.71

2012

eri3

4976

2.29

1.28

0.55

0.71

2016

eri1

592

2.21

1.29

0.63

0.77

2016

eri2

592

2.20

1.28

0.55

0.77

2016

eri3

586

2.36

1.29

0.62

0.77

2006

eri4

11594

4.31

1.07

0.58

0.79

2006

eri5

11809

3.83

1.19

0.51

0.79

2006

eri6

12195

4.25

1.29

0.50

0.79

2006

eri7

12179

4.48

1.15

0.40

0.79

2006

eri8

11720

4.30

1.07

0.61

0.79

2006

eri9

11592

4.24

1.10

0.61

0.79

2006

eri10

11872

3.77

1.31

0.46

0.79

2011

eri4

10868

4.30

1.09

0.63

0.80

2011

eri5

10900

3.92

1.16

0.53

0.80

2011

eri6

11524

4.47

1.12

0.46

0.80

2011

eri7

11499

4.70

0.90

0.33

0.80

2011

eri8

11156

4.28

1.09

0.66

0.80

2011

eri9

10910

4.28

1.09

0.64

0.80

2011

eri10

11273

3.90

1.31

0.50

0.80

2012

eri4

4713

4.38

1.04

0.62

0.78

2012

eri5

4775

4.04

1.11

0.50

0.78

2012

eri6

5042

4.52

1.06

0.45

0.78

2012

eri7

5033

4.73

0.89

0.33

0.78

2012

eri8

4757

4.35

1.04

0.64

0.78

2012

eri9

4623

4.30

1.06

0.62

0.78

2012

eri10

4884

3.80

1.32

0.42

0.78

2016

eri4

543

4.36

1.05

0.65

0.80

2016

eri5

555

4.01

1.05

0.52

0.80

2016

eri6

585

4.58

1.01

0.47

0.80

2016

eri7

589

4.72

0.87

0.36

0.80

2016

eri8

550

4.35

1.03

0.66

0.80

2016

eri9

533

4.28

1.06

0.68

0.80

2016

eri10

567

3.93

1.24

0.43

0.80

2006

plb0112

12348

2.40

0.88

0.45

0.79

2006

plb0113

12346

2.16

0.95

0.67

0.79

2006

plb0114R

12328

2.29

0.94

0.41

0.79

2006

plb0115

12299

2.26

0.94

0.50

0.79

2006

plb0116

12347

2.18

0.92

0.72

0.79

2006

plb0117

12340

1.97

0.88

0.47

0.79

2011

plb0112

11624

2.33

0.89

0.45

0.79

2011

plb0113

11621

2.12

0.96

0.68

0.79

2011

plb0114R

11601

2.27

0.96

0.43

0.79

2011

plb0115

11571

2.23

0.96

0.52

0.79

2011

plb0116

11609

2.13

0.92

0.74

0.79

2011

plb0117

11615

1.93

0.88

0.49

0.79

2012

plb0112

5149

2.47

0.95

0.42

0.77

2012

plb0113

5149

2.05

0.98

0.64

0.77

2012

plb0114R

5138

2.18

0.99

0.41

0.77

2012

plb0115

5117

2.14

0.98

0.51

0.77

2012

plb0116

5140

2.06

0.94

0.70

0.77

2012

plb0117

5134

1.84

0.90

0.43

0.77

2016

plb0112

15107

2.37

0.92

0.42

0.77

2016

plb0113

15106

2.00

0.95

0.65

0.77

2016

plb0114R

15087

2.16

0.99

0.42

0.77

2016

plb0115

14975

2.10

0.97

0.50

0.77

2016

plb0116

15105

2.00

0.92

0.71

0.77

2016

plb0117

15084

1.80

0.87

0.44

0.77

Note

It should be noted that effort and reward are measured by two questions that have to be recoded to a five-point Likert scale in the SOEP data. Consequently, ERI1 to ERI10 refers to the following variable labels: ERI1 (plb0118/19), ERI2 (plb0120/21), ERI3 (plb0122/23), ERI4 (plb0130/31), ERI5 (plb0124/25), ERI6 (plb0126/27), ERI7 (plb0128/29), ERI8 (plb0132/33), ERI9 (plb0134/35), ERI10 (plb0136/37).